Operation Management Essay

punishing judder uses these ten critical decisions of operational worry Service and product design, Quality management, Process and capacity design, Location, Layout design/ art design, Supply-chain management, Inventory management, Scheduling and Maintenance. These practices give the Hard Rock coffeehouse an edge in meeting new and growing needs of the restaurant, and sport industry. The service and product design Hard Rock sells is not yet food, its a statement and a storied culture that has changed with snip as we do as people.The living on the edge conference of the 1980s can still live a little on the edge today in a Hard Rock restaurant, cassino or even in a rock concert. The company is sell the feeling of still being a rebel. Hard Rock coffeehouse has grown into a successful industry that was once limited to a twenty something budget to grow with the w each(prenominal)ets of the generation that gave birth to it. The quality management has been a key factor providin g an environment that people want to come about to come back to. High quality products such as gastronome food, quality merchandise, and excellent service have kept the Hard Rock from dying.The individual sight managers alongside with the overall operation managers be prudent for maintaining the high quality products and environment that people expect to find there. Hard Rocks process and capacity design along with location selection are chosen based on high population areas with specific geographical requirements to ensure a large volume of customers. The location chosen requires a high capacity facility that is capable of serving its large make sense of customers. This is accomplished not just by size but by layout design and the efficient pay heed ofproduct and delivery of that product. That product flow along with a good human resources and job design are a crucial fall in of managing a Hard Rock. The management of the supply-chain and chronicle/material is another esse ntial part of Hard Rocks success. Managers have to secure the correct equipment and supplies needed to efficiently produce the high quality products and care into account how much inventory is required and when to restock. This takes good data epitome and continually requires review to ensure proper inventory of supplies at all times.Lastly, managers need to take into account intermediate and short-term scheduling along with when to perform maintenance on equipment and facilities. Planning on high craft times of the year managers can schedule preventative maintenance during the sluggish parts of the year. In the same way they can schedule part time employees to accommodate the influx of customers during busier parts of the year. Works Cited Professor Barry Render, J. H. (2013). slip Analysis on the Hard Rock Cafe. Trident University.